The managerial appointments by the leading premium car brand in the Omani market form an essential part of ZTC’s ambitious roadmap to be-come the market leader in both the luxury car and commercial vehicle seg-ments within five years. Plans include the expansion of service facilities throughout Oman, and a revamped premium customer experience presence across the Gulf nation.

The new management trio of Rod Thomason – Head of New & Used Cars Sales & Marketing; David Swain – Head of Commercial Vehicles Sales & Marketing; and Sarah Chaplin – New & Used Passenger Cars Sales Man-ager; will improve the overall Mercedes-Benz operation in Oman by imple-menting best practices based on 60 years of combined, extensive interna-tional experience in the automotive industry.

Welcoming the new team, Craig Hardie, CEO – Automotive, Zawawi Trad-ing Company, said: “Rod, David and Sarah’s addition to the ZTC manage-ment team adds a trio of bright new talent to our operation, and drives Zaw-awi one step closer towards achieving the giant leaps we have set for the sparkling three pointed star in Oman.”

“ZTC is committed to delivering world-class customer service to the Omani market, to ensure that our customers’ ownership experience exceeds their expectations. Through international best practice, shared ambition and unri-valled customer focus, Zawawi will continue to grow and deliver the best of the best to our clientele from the leading premium car brand in the Sultan-ate,“ added Hardie.