For the first time in Oman, Zawawi Trading Company (ZTC) has launched a ‘Mercedes-Benz Field Force’ to provide on-site support and inspections for its commercial vehicle fleet customers. The team of eight ZTC service and parts specialists and factory experts from Germany will conduct mobile workshops on client premises across the capital from 29 November to 12 December 2011, providing vehicle checks, tips, training, competitive spare parts offers and complimentary services.

Craig Hardie, CEO – Automotive, Zawawi Trading Company, said: “As part of our promise to deliver the best or nothing to customers in the Sultanate, the Mercedes-Benz Field Force allows us to go the extra mile in our support of ZTC customers by providing specialist on-site support and advice. We want to keep our fleet clients moving safely by ensuring safe and properly maintained vehicles, and drivers that are fully trained to handle any emergency.”

The ‘Mercedes-Benz Field Force’ will perform mobile workshop services offering customers free vehicle inspection checks and diagnosis; driver training on new Mercedes-Benz Actros trucks; maintenance and repair; technical advice and tips; and service repair packages for 2011. A Driver Training Program will educate drivers on two core competencies - defensive and economic driving - in order to ensure their trucks are operated at their optimum efficiency and with the utmost safety.

In addition, the initiative will also offer complimentary oil services and tyre checks for selected customers, as well as competitive prices on spare parts packages.