Zawawi Trading Company
Company Profile
From a humble beginning in 1972, dealing in gas cookers, typewriters, air-conditioners, etc. to one of the leading multi-faceted companies in Oman with agencies of world renowned companies - this, in short, sums up the commendable growth route of Zawawi Trading Company LLC (ZTC). With the acquisition of Daimler AG (erstwhile Mercedes-Benz)agency in1972, the Company has never looked back.
Over the years the company has grown from strength to strength and today, as the exclusive distributor for the entire range of Mercedes-Benz cars and commercial vehicles in the Sultanate of Oman, it is one of the largest automotive dealers and market leaders in the executive and luxury car segment in the Sultanate of Oman.
NEW CARS SALES – THE SHOWROOM
Mercedes-Benz showroom is a true landmark in the automotive trade in the Sultanate, combining high quality standards set by Mercedes-Benz with the traditional Omani building design philosophy. It has a customer friendly surrounding while the interior is unobstructed by columns or any other objects, thereby facilitating easy movement of visitors and maximum flexibility in arranging the cars on display.
The showroom also has an AMG corner and a customer lounge with Mercedes-Benz lifestyle accessories in display. As an added service to our customers, the lounge provides comfortable seating and two large plasma screens play selected Mercedes-Benz video clips that are of interest to customers.
PRE-OWNED CARS
ZTC also offers a wide range of certified pre-owned Mercedes-Benz cars under its ProvenExclusivity Program.
All cars undergo a thorough quality checkby certified Mercedes-Benz technicians before they are offered for sale in order to consistently deliver the highest standards of quality and safety to our customers.
AFTER SALES (SERVICE)
ZTC’s Mercedes-Benz Service Centre provides customers with premium service for Mercedes-Benz passenger cars and commercial vehicles. Most of the technicians, supervisors and customer-attending staff have received training from Mercedes-Benz - either in-house, at the Regional Centre in U.A.E., or at the factory in Germany.
The workshop has state-of-the-art facilities to match the product requirements. This includes site assistance for customers, courtesy car scheme, mobile workshop for on-the-spot attention, service at the customer's place for major fleet owners, drop-off service to customers leaving their vehicles in the workshop, as well as free technical inspection and repair estimates if the jobs are carried out at the workshop
SPARE PARTS DIVISION
Supplies a complete range of genuine parts for Mercedes-Benz, Maybach and SLR passenger cars, commercial vehicles, industrial engines and buses.
Apart from spare parts, the division also supplies various Mercedes-Benz lifestyle accessories and specialised equipment, ensuring that customers are provided with only the finest auto parts and accessories.
Only genuine branded parts are 100% safe and precisely engineered for Mercedes-Benz vehicles. Mercedes-Benz invests heavily into the tooling and equipment needed to produce the replacement parts for all Mercedes-Benz vehicles. Fake parts will not last as long as their original counterparts and can cause serious damage to the vehicle, resulting in the much higher end cost. Therefore, only genuine Mercedes-Benz parts, designed and tested by the manufacturer, can be found at Zawawi Trading Company.
Mercedes-Benz genuine parts and accessories offer you:
- Long-term value and durability
- Manufacturer’s warranty
- Peace of mind
COMMERCIAL VEHICLES
With one of the most popular truck ranges available for sale in Europe and the Middle East, the Mercedes-Benz range of trucks has always epitomized the level of quality associated with a premium auto manufacture.
Covering the complete range of commercial vehicles offered from the Daimler organization, here at ZTC we are proud to offer transport solutions for any company requirement. From Viano MPV units, through the mid-range Atego, to the heavy truck models of the multiple award-winning Actros range, you can be assured that Mercedes Benz has the right vehicle for the job.
In addition to the standard range of commercial vehicles, ZTC also offers a complete range of specialist vehicles specifically designed to offer unbeatable performance in a wide range of challenging environments. The Unimog & Zetros range of all-wheel drive trucks offer viable transport solutions in the harshest of conditions.
Bus products are also offered to the Oman market, with high quality European coaches being offered from EvoBus and a local Middle East option in the form of MCV buses from Egypt (built under license from Mercedes-Benz).
With two current dealership locations in Muscat & Salalah and new locations planned for the near future, ZTC are comfortably able to offer a wide range of After Sales services to fleet and retail operators alike.